NTT DMC Terms & Conditions

Please read the following rules carefully. If you already made ​​payments after reading this then we assume that you (a traveller to Flores) or its representative has expressed its approval of this payment term.

  1. Booking & Cancellation
    All reservations will be processed if you confirm your reservation via email.
    Should you make any modification on your detail email us personal data and flights schedule, you are responsible to inform us immediately.
  1. Traveler’s Documents
    Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey.


  1. Liability
    PT. FLORES KOMODO TOURS shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and PT. FLORES KOMODO TOURS. Our devices are equipped with anti-virus software.


  1. Indemnification
    PT. FLORES KOMODO TOURS and users (travelers to Flores) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.


  1. Force Majeure
    Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond PT. FLORES KOMODO TOURS control.


  1. Law of Agreement
    If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.


  1. Payment Method
    PT. FLORES KOMODO TOURS does not charge any down payment to the users unless specifically regulated by the hotel. The payment should be made 100 % by wire transfer and balance should pay 15 days before arrival in Indonesia

This deposit is not refundable.

Deposit and Payment:
50% when confirmed booking with us
50% 15 days before starting the tours or booking your hotels

  1. Additional Terms and Conditions
    PT. FLORES KOMODO TOURS Contact as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agreeing to bear such terms and conditions.


  1. Banking
    We require 50% deposit in advance when confirm booking by Wire Transfer to our Bank Account below:




  1. Cancellation
    If user (travellers to Flores) clients have to cancel their booking, following cancellation fee would be applied as follows:
  • 90 – 61 days prior to traveling 35% of the total amount.
  • 60 – 46 days prior to traveling 50% of the total amount.
  • 45 – 0 days prior to traveling 100% of the total amount.


  1. Airplane Ticket
    For booking tickets through us, all the rules follow the policy of the airline being used.
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